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Putting Service First for Customers and the Community
   January 15, 2003 - Posted in Press Releases

CHRISTIANSBURG, VA, January 15, 2003 - Businesses looking for a technology partner call CCS-Inc. CCS-Inc. stands apart from other computer providers because they take the time to know and understand their customers’ business. According to William D. “Dave” Miller, President of CCS-Inc., this thorough examination allows CCS-Inc. to design and provide solutions to accommodate the client’s current and future needs. Miller adds, “We talk to a client about what they need. We then design a system and do the research to find the right components. We also talk to our suppliers. We do everything we can to understand what a customer is doing – what problems they are having. We may not be the cheapest up front, but our knowledge and expertise make us the best value for our partners which saves money in the long run.”

CCS-Inc. has formed strategic partnerships with industry leaders to offer customers a number of advantages. CCS-Inc. is one of only five Microsoft Gold OEM partners in Virginia. In addition, CCS-Inc. is an Intel Premier Provider, a Cisco Premier Provider and an HP and Compaq partner. Because of these relationships, CCS-Inc. gives customers lower product lead times, discounted pricing, increased technical support and access to new technology.

Based in Christiansburg, CCS-Inc. was founded in 1981 by Ted and Priscilla Fleshman as Comprehensive Computer Solutions. CCS-Inc. also has a satellite office in downtown Roanoke. Recently the company changed its name to CCS-Inc. to better incorporate the work of its three divisions. The first division, CCS-Industrial, specializes in design, engineering and lifecycle management for rugged, rack mounted, computer systems suited for extreme environments. CCS-Inc. is ISO 9001 certified to the 2000 level standards.

CCS-Software offers QualTrax web-based document management software. CCS-Inc. first developed QualTrax to manage document flow internally as they were pursuing ISO 9000 certification. Miller says, “We recognized we had perfected it to the point where it could be marketable.” The customizable software, which manages documents, provides email alerts, creates workflows and can track training, is now being sold globally. Around CCS-Inc. there is a saying that “the sun never sets on QualTrax.”

Miller describes CCS-Technology as “the heart of the company” in the sense that this is where the company began. The group provides “hands-on” technology for organizations like First National Bank and Roanoke City Public Schools. In August, technicians from CCS-Inc. set-up 238 computers in three days to meet the needs of the school system. They took them from the box, setup, networked and had them running just in time for classes to start. CCS-Technologies also assists businesses with videoconferencing, telephony, and technical support and maintenance.

Miller believes the name change “gave us the synergy we needed. It reminds our customers and employees that CCS-Inc. is not three separate divisions but one company that does diverse things.”

The change agrees with the company. In the last year, CCS-Inc. has earned three prestigious awards. The group is the 2002 New Century Technology Council’s High Tech Company of the Year. This award acknowledges outstanding commercial growth and achievement by an established technology company. CCS-Inc. also received the 2002 Western Virginia Better Business Bureau’s Torch Award for Marketplace Ethics for promoting ethical practices and a willingness to keep the marketplace fair and honorable. The Roanoke Regional Chamber of Commerce awarded CCS-Inc. the 2002 Small Business of the Year Award in Technology for the company’s resilience, growth, innovation and contributions to the community.

Miller credits co-owners, Ted and Priscilla Fleshman, for creating a “company culture filled with exceptional people who are hard working and enthusiastic.” Amy Ankrum, Director of Marketing for CCS-Inc., says the company happily supports the President’s Advisory Committee, an all-volunteer group that plans and organizes support for community service projects such as the Christmas Store, the Lions Club, Food Pantry and the Women’s Resource Center. Miller adds, “We have a unique family here. One of our core beliefs is that we feel we are fortunate to live and work in the United States. We want to give a little back to the community.”

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